About
Support should feel calm.
An 11-person team between Berlin and Barcelona. We build a tool that makes supporting customers a pleasure.
2022
founded
11
people
12.4K
websites
38
countries
Principles
Calm
Few red dots. No dark patterns.
Speed
Widget <55 KB. Heatmap renders under a second.
Privacy
EU servers. No ad-network trackers.
Team
AL
Anna Lehmann
CEO
MC
Marc Costa
CTO
IV
Iris Vogel
Design
TB
Theo Brun
DevRel
SP
Sara Pino
Support lead
JP
Jin Park
Engineering
MS
Mira Schulz
Marketing
PR
Pol Rovira
Sales
Customers
12,400+ teams use Overcap to support customers — from startups to e-commerce and SaaS.
Chat → order conversion up 34% after we adopted heatmaps.
Velvet Atelier
fashion · Berlin
Sara M., Head of CX
All support channels — Telegram, email, web — in one inbox.
Nordhaus
SaaS · Stockholm
Erik J., COO
AI co-pilot now handles 40% of routine questions.
Lumen Labs
EdTech · Lisbon
Inês P., Founder
Careers
We're small, remote-first and pay above market. Open roles:
Senior Frontend Engineer (React / Next.js)
Remote · EU/UK · €90–130K
Backend Engineer (Postgres / Node)
Remote · EU/UK · €85–125K
Product Designer
Berlin or Barcelona · €70–95K
Customer Success Manager (RU + EN)
Remote · €45–65K
Don't see your role? Email info@overcap.ru — we always make room for great people.
Press
Press releases, company facts and media contacts. For interview requests — info@overcap.ru.
TechCrunch EU
· Apr 10, 2026
"Overcap raises $4M Series A to expand across EU"
The Next Web
· Feb 5, 2026
"Best omnichannel platforms of 2026"
Habr
· Jan 20, 2026
Engineering blog: how we render heatmaps in under a second
Sifted
· Nov 8, 2025
"Berlin/Barcelona: where European support SaaS is heading"
Press kit
Logos, screenshots, founder bios.