Platform

Everything you need to support customers — in one calm tool.

Headline
One inbox. Every channel. No tab juggling.
Web chat, email, Telegram, WhatsApp, Instagram all arrive in one queue. Routing by tags, departments and SLA.
Unified history per contact
Auto-tags and canned replies
Internal notes and @mentions
Real-time chat
Lightweight embeddable widget — typing indicators, file uploads, full theming.
Omni inbox
Web, Email, Telegram, WhatsApp, Instagram all converge into one queue.
Heatmap analytics
See where visitors actually click, including rage-clicks. On real screenshots.
Operator PWA
Installable on iOS / Android with web push. No store required.
AI co-pilot
Suggested replies, auto-tagging, conversation summaries on demand.
Audit & SLA
First-response, CSAT, every assignment recorded for compliance.
Heatmap
See every click. Every rage too.
Click, scroll and rage heatmaps on real screenshots. Segment by device, source and campaign.
MobileDesktopRageScroll