Platform

Everything you need to support customers — in one calm tool.

Headline

One inbox. Every channel. No tab juggling.

Web chat, email, Telegram, WhatsApp, Instagram all arrive in one queue. Routing by tags, departments and SLA.

Unified history per contact

Auto-tags and canned replies

Internal notes and @mentions

Real-time chat

Lightweight embeddable widget — typing indicators, file uploads, full theming.

Omni inbox

Web, Email, Telegram, WhatsApp, Instagram all converge into one queue.

Heatmap analytics

See where visitors actually click, including rage-clicks. On real screenshots.

Operator PWA

Installable on iOS / Android with web push. No store required.

AI co-pilot

Suggested replies, auto-tagging, conversation summaries on demand.

Audit & SLA

First-response, CSAT, every assignment recorded for compliance.

Heatmap

See every click. Every rage too.

Click, scroll and rage heatmaps on real screenshots. Segment by device, source and campaign.

MobileDesktopRageScroll